Terms of service
These are the terms you agree to by using Ease Atelier. They are written to be read, not skimmed past, so they are short.
What Ease Atelier is
Ease Atelier helps you see how a vintage or secondhand garment is likely to fit, from your own measurements and the measurements given in a listing, and suggests what a tailor might change. It is a guide to help you decide, not a guarantee. A fit verdict is only as good as the measurements that go in: a listing measured carelessly, or a measurement of your own that is off, will give a verdict that is off. Please check a seller's measurements and return policy before you buy, and treat the tailoring notes as a starting point for a conversation with your tailor.
We do not sell clothing and we are not part of any purchase you make from a seller or marketplace. Questions about an order, a return or a refund for a garment go to the seller.
The free week and membership
Ease Atelier is a membership. Each account gets one free week with everything open; you add a card to start it, and nothing is charged until the week ends. Membership includes the fit verdicts and tailoring advice, unlimited saved pieces, your wardrobe following you between devices, and the Chrome extension. The stylist tier adds client profiles. What each includes, and the price, is shown before you start.
Paying, renewing and cancelling
- When your free week ends, membership is billed in advance, for a year or a month depending on the plan, through Stripe. We never see your card details. Cancel before the week ends and you are not charged at all.
- Membership renews on its own at the end of each period, at the price shown when you joined, until you cancel. We will tell you by email before a price changes.
- You can cancel any time from Manage membership in your account. You keep membership until the end of the period you have paid for, and you are not charged again.
- Refunds: if you ask within 7 days of a payment, we refund it in full, no questions. Write to nikki@ease-atelier.com from the email on your account. After 7 days a payment is not refundable, but you can cancel so there is no further charge.
- If a payment fails, we will try again and let you know. If it keeps failing, membership pauses until it is paid.
Your account
- You need to be 18 or over to hold a membership.
- Your account is yours alone; please do not share your sign-in. A stylist membership is for one stylist and her clients, not for several stylists.
- Stylists are responsible for having their clients' permission to keep their measurements in the app.
- You can close your account at any time by writing to us; we delete the data in it. How we handle your data is in our privacy policy.
Using the app fairly
Please do not copy, resell, scrape or reverse-engineer the app or extension, use them to build a competing service, or use them in a way that breaks the law or a marketplace's rules. We can close an account that does.
Changes and availability
We improve the app often and may change or retire features. If a change removes something a membership includes, we will say so by email, and you can cancel and ask for a pro-rated refund of the time left on your membership. The app may occasionally be unavailable while we work on it.
Our responsibility
We provide Ease Atelier as it is. To the extent the law allows, we are not liable for a garment that does not fit, for money spent on a purchase or a tailor, or for any loss that follows from relying on a fit verdict. Where we are liable, our liability is limited to what you paid us in the twelve months before the claim. Nothing here limits rights that the law gives you and that cannot be limited.
Changes to these terms
If these terms change, we update the date at the top and, where a change matters, tell you in the app or by email. Continuing to use Ease Atelier after that means you accept the new terms.
Contact
Ease Atelier is operated from Atlanta, Georgia, USA, and these terms are governed by the laws of Georgia. Questions: nikki@ease-atelier.com.